Last Updated: August 24, 2025
By using www.gohealthy.com, you agree to these Terms and Conditions, governed by the laws of South Africa, including the Consumer Protection Act (CPA), 2008, and the Electronic Communications and Transactions Act (ECTA), 2002. Please read them carefully.
Website Access
- You confirm that you have read, understood, and agree to these Terms and Conditions by accessing our website.
- We strive to ensure uninterrupted access but cannot guarantee error-free performance due to the nature of the internet. Access may be temporarily suspended for maintenance, repairs, or updates without prior notice.
Permitted Use of the Website
- The website is for browsing and legitimate purchases only. You may not:
- Copy, reproduce, modify, distribute, or use content, designs, or trademarks for commercial purposes without prior written consent.
- Use the website in a way that could interrupt, damage, or impair its functionality.
- Use a false email address, impersonate others, or mislead us about content origins.
- Unauthorized use may violate copyright, trademark, or other intellectual property laws. You will be liable for legal costs arising from such violations. We may remove or edit content and terminate access for unauthorized use.
Agreement of Sale
- An order becomes a binding agreement only after payment confirmation, as per the CPA. Goods remain the property of Go Healthy until payment is confirmed.
- We may refuse or cancel orders without reason or due to unforeseen circumstances, with a full refund for any payments made.
- Order confirmation emails do not guarantee acceptance. We may request additional information or verification. If an order is canceled post-payment, a full refund will be issued promptly.
Payment Options
- Electronic Funds Transfer (EFT):
- After ordering, you will receive an invoice via email.
- Add Go Healthy as a beneficiary:
- Account Name: Go Healthy
- Bank: First National Bank
- Branch Code: 250 655
- Account Type: Cheque
- Account Number: 62533236403
- Use the invoice number as the payment reference and email proof of payment to orders@gohealthy.com.
- Mastercard and Visa: Processed securely via Payfast.
- All transactions are encrypted and comply with ECTA requirements for secure electronic payments.
Intellectual Property
- All designs and trademarks on the website belong to Go Healthy. Unauthorized use may result in legal action, with you responsible for associated costs, as per the Copyright Act, 1978, and Trademarks Act, 1993.
Communication
- By using our website or contacting us via email, you consent to electronic communication, satisfying ECTA requirements for written communication.
- You may submit suggestions or comments, provided they are not illegal, obscene, or harmful. Report intellectual property infringements to info@gohealthy.com.
Monitoring
- We may monitor website activity and content to ensure compliance. Reported violations may lead to warnings, access suspension, or content removal.
Links to Third-Party Websites
- We are not responsible for third-party website content or privacy practices. Review their policies before sharing information. Linking to our website requires prior written permission.
Framing and Embedding
- Framing or embedding our website without consent is prohibited, as per intellectual property laws.
Liability
- Go Healthy is not liable for damages or losses from website or product use, including data loss or consequential damages, subject to CPA limitations.
Disclaimer
- The website is provided “as is” without warranties of merchantability or fitness for a particular purpose. We do not guarantee error-free or uninterrupted access. Product images and dimensions are illustrative and may vary.
Dispute Resolution
- Disputes will be resolved through confidential arbitration under the expedited rules of the Arbitration Foundation of South Africa, as per the Arbitration Act, 1965.
Customer Obligations
- You agree to provide accurate, current, and complete information and keep login credentials confidential.
Updates to Terms
- We may update these Terms without notice. Changes take effect upon posting. Continued use indicates acceptance.
Contact Us
For inquiries, contact:
- Email: info@gohealthy.com
- Address: Go Healthy, Sandton, Gauteng, 2196, South Africa
